Slack has lifted the lid on a major new addition to its collaboration platform that it says could go some way to addressing a number of common customer bottlenecks.
Slack Canvas offers collaborators a new way to collect, organize, and share data, using static and highly customizable dashboards. These so-called “canvas” are attached by default to each channel and can be created manually for one-time projects or events.
Not only can users embed contextual information, data, and multimedia content into their canvases, but they can also complete daily tasks on-site, thanks to the third-party integrations already available in Slack.
In 2020, at the height of the pandemic, Slack began talking publicly about a new strategy, which included focusing on the problems specific to this new era of remote and hybrid work. Overall, the ambition is for the platform to become a centralized hub for business, called the “digital home” for every customer.
Since then, Slack has launched a number of new features that push the platform in this direction. For example, the company announced a new impromptu meeting feature called Huddles, designed to reduce friction associated with spinning speed calls. The company also launched Slack Clips, a way for colleagues to record and send short videos to each other, to support asynchronous ways of working.
At the same time, Slack Canvas can be seen as an extension of this same vision, bringing more functionality that workers depend on into one platform, in a more connected way, so that users don’t have to switch between many different applications in order to complete their work.
The feature will also pair well with other recent additions, including workflow automation developed within the Slack Platform. The idea is that by making discoveries easier to discover, workers will spend less time dealing with management and more time on creative tasks.
Talking to Tikradar Pro Ahead of Dreamforce 2022 launch, Tamar Yehoshua, Slack’s chief product officer, provided more details about the rationale behind the new tool and its role in the larger digital headquarters strategy.
“Canvas will help people be more productive in their digital home, by giving them an easy-to-access surface to the information they need to get their work done,” she told us. “It will be easier to automate and it will be easier and faster to find information related to the task in question.”
“We hope that people can join employees more quickly, close deals faster, and resolve incidents faster, by providing this information more easily at a fixed location in this permanent layer.”
While Slack has always been concerned with helping customers improve efficiency, this is a “new day in the business,” she added, and so new approaches to collaboration are most important.
Slack Canvas is already in the hands of a small group of customers for testing and is expected to be made generally available in the coming months.