After the launch of the iPhone 14 Pro and iPhone 14 Pro Max, some early users of the devices noticed that the main lens of the rear camera was shaking uncontrollably in third-party apps with camera functions, such as Snapchat, TikTok and Instagram, which resulted in a shaky video. The issue does not seem to affect the built-in camera app.
The issue was reported by users via TwitterAnd Reddit, TikTok, and MacRumors Forums have since launched the iPhone 14 Pro models Friday, but it’s unclear how widespread the problem or underlying cause is. The main lens on the iPhone 14 Pro models features second-generation optical image stabilization, and it is possible that the stabilizer may work due to a software glitch, but that’s just speculation.
YouTuber Luke Miani said he encountered the problem on one of the iPhone 14 Pro Max units he was testing. Miani shared a video of the issue showing the main lens on the device shaking uncontrollably, and said the accident resulted in the lens not being able to focus properly in subsequent use, even in the camera app. Miani said he took the iPhone to an Apple Store and was able to trade in the device for a new one.
If the problem is caused by a software bug, Apple can implement a fix in iOS 16.1 beta. We’ve reached out to Apple to ask if they’re aware of and/or investigating the issue, but the company has yet to respond to our request for comment.
Until the issue is resolved, iPhone 14 Pro and iPhone 14 Pro Max owners should avoid opening the camera in apps like Snapchat, TikTok, and Instagram if they are concerned about possible damage to the rear camera system. We will share any additional information about this issue, including any response from Apple, as it becomes available.