If you’re having issues charging your 6th generation iPad mini, you’re definitely not alone.
In a note sent to authorized service providers and obtained by MacRumors, Apple says that some 6th generation iPad mini units are experiencing charging issues after updating to iPadOS 15.5. According to the note, the company is already investigating the issue.
Apple says that users can restart the device as a temporary fix. He also told the service providers that the problem was with the software and not for hardware replacement as a solution for customers.
In the memo sent to authorized service providers, Apple said it is aware that some users may be reporting that their latest iPad mini is unable to charge after updating to iPadOS 15.5. Apple advises service providers and retail personnel to notify customers to restart the device as a temporary fix while the investigation continues.
Crucially, Apple explicitly notes that replacing the iPad or its battery won’t fix the problem, emphasizing that it’s a purely software issue. Apple is currently beta testing iPadOS 15.6, which may fix the issue when it’s released to the public.
Apple’s temporary solution is a weird workaround. If your iPad dies completely because it can’t charge, how do you turn it back on?
iPad mini 6 is the company’s redesigned portable tablet. If you’d like to pick one up, and maybe fall back on the update to iPadOS 15.5, check out our list of the best iPad deals for Prime Day 2022.
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